Product Updates

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June 2025

Dispatch Billing

Service Update and Our Commitment to You

We would like to take a moment to thank you for your patience and understanding over the past week. We recognize that the recent interruptions to our service...

Dispatch Billing

Our Apology & Update on Recent System Disruption

Dear Valued CRO Customer, We sincerely apologize for the recent disruption caused by an error in our latest software update. We understand that this has...

May 2025

Dispatch Billing Driver App

CRO Driver's App Update

The updated CRO Driver's App is LIVE ! Please watch the attached video for a brief overview and forward this announcement to your drivers so they can...

April 2025

Dispatch Billing Driver App

Coming Soon: CRO Driver's App Update

We are excited to announce the upcoming release of our extensively updated Driver's Mobile App, designed to enhance your driver's experience and streamline...

Billing Invoice Email Updates

This week, we will be releasing several new features and improvements in our invoice billing email workflow. What's New The Invoicing tab contains the new...

March 2025

Dispatch Billing

Updates to the What's New Widget

You might have seen an update to the What's New Widget a few days ago. This update offers more features and feedback controls to help you share your thoughts...

Surcharge Feature Update

We've listened to your feedback and are thrilled to announce an enhancement to our popular surcharges feature! Now, you can define whether a surcharge...

February 2025

Surcharge Feature

Our Surcharge feature is LIVE now in CRO Billing! This powerful tool lets you automatically add extra fees to invoices, going beyond standard job charges....

February 13, 2025

December 2024

Dispatch Billing

Update CRO Support Email

We have switched to a new customer support system, moving from Zendesk to Intercom using the CRO Messenger . However, some customers are still contacting us...

December 23, 2024

Dispatch Billing

CRO Messenger for Customer Support

Welcome to the CRO Messenger , a new tool that provides a personalized window into our dedicated support system, ensuring transparency and seamless...

December 17, 2024

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