Product Updates

Update

Dispatch Billing

Updates to the What's New Widget

You might have seen an update to the What's New Widget a few days ago. This update offers more features and feedback controls to help you share your thoughts...

March 20, 2025

Update

Billing

Surcharge Feature Update

We've listened to your feedback and are thrilled to announce an enhancement to our popular surcharges feature! Now, you can define whether a surcharge...

March 13, 2025

New Feature

Billing

Surcharge Feature

Our Surcharge feature is LIVE now in CRO Billing! This powerful tool lets you automatically add extra fees to invoices, going beyond standard job charges....

February 13, 2025

Update

Dispatch Billing

Update CRO Support Email

We have switched to a new customer support system, moving from Zendesk to Intercom using the CRO Messenger . However, some customers are still contacting us...

December 23, 2024

New Feature

Dispatch Billing

CRO Messenger for Customer Support

Welcome to the CRO Messenger , a new tool that provides a personalized window into our dedicated support system, ensuring transparency and seamless...

December 17, 2024

Dispatch

CRO Dispatching Updates

We're excited to announce updates to CRO Dispatching. What's New: Check out these updates and then give us your feedback on this and any other new features...

December 7, 2024

Billing

New Tax Reports

CRO Billing is introducing two new Tax Reports for providers who are using Card Connect and not integrated with QuickBooks: You can click on the invoice...

December 6, 2024

Billing

Void & Clone

Today, we are introducing the Void & Clone feature in CRO Billing. This feature allows you to void an invoice while creating a clone and making necessary...

November 5, 2024

Dispatch Billing

New Product Updates Page

We're excited to announce the launch of our new Product Updates Page powered by LaunchNotes . In addition to the What's New widget in the software, you can...

November 4, 2024

Billing

Aging Reports

We are excited to announce two new reports in CRO Billing: the Aging Summary Report and the Aging Detail Report . These reports allow you to track your...

October 22, 2024