Product Updates

Update

Dispatch Billing Customer Portal Driver App

CRO’s new look is live!

We’ve got a new look! Our new brand is officially live! Starting today, you’ll see updated colors, logos, and a refreshed look across the platform and in the...

December 15, 2025

Update

Dispatch Billing Customer Portal Driver App

New look. Same trusted service.

We’ve got a new look (and exciting updates coming your way!) Hello CRO Family! We’re excited to share that CRO will soon have a refreshed look and feel,...

December 1, 2025

Dispatch Billing

Security Enhancement Announcement

CRO has been working throughout the past year to achieve SOC 2 compliance. This certification serves as an official endorsement from independent auditors,...

September 9, 2025

Update

Dispatch Billing Driver App

CRO Driver's App Update

The updated CRO Driver's App is LIVE ! Please watch the attached video for a brief overview and forward this announcement to your drivers so they can...

May 3, 2025

Update

Dispatch Billing Driver App

Coming Soon: CRO Driver's App Update

We are excited to announce the upcoming release of our extensively updated Driver's Mobile App, designed to enhance your driver's experience and streamline...

April 24, 2025

New Feature

Billing

Billing Invoice Email Updates

This week, we will be releasing several new features and improvements in our invoice billing email workflow. What's New The Invoicing tab contains the new...

April 22, 2025

Update

Dispatch Billing

Updates to the What's New Widget

You might have seen an update to the What's New Widget a few days ago. This update offers more features and feedback controls to help you share your thoughts...

March 20, 2025

Update

Billing

Surcharge Feature Update

We've listened to your feedback and are thrilled to announce an enhancement to our popular surcharges feature! Now, you can define whether a surcharge...

March 13, 2025

New Feature

Billing

Surcharge Feature

Our Surcharge feature is LIVE now in CRO Billing! This powerful tool lets you automatically add extra fees to invoices, going beyond standard job charges....

February 13, 2025

Update

Dispatch Billing

Update CRO Support Email

We have switched to a new customer support system, moving from Zendesk to Intercom using the CRO Messenger . However, some customers are still contacting us...

December 23, 2024